2024 Marketing Trends

Written by Katie Petersen

Welcome to 2024! As I was researching marketing trends for 2024, I couldn’t help but look back at my previously written articles on this same topic. From 2021, to 2022, to 2023, marketing, and the technology associated with it, has evolved so much. 2024 looks to be no different!

Here are 5 trends the marketing world expects to see grow in 2024:

  1. Rise of AI-Powered Personalization

Picture this: A marketing strategy so personalized it feels like a tailored suit. In 2024, Artificial Intelligence (AI) is poised to revolutionize personalization.

By now, you’ve probably heard of ChatGPT and possibly a few other AI content generators. If you haven’t played around with the program yet, I encourage you to start! It has been a game-changer for ArboRisk this year in regards to assistance in creating content. Using it to help you brainstorm or create an outline for a blog post are great ways to help automate these processes for your business. 

Please be advised, DO NOT SIMPLY COPY AND PASTE THE INFORMATION YOU RECEIVE FROM ANY AI! ChatGPT gives, what I like to call, a “working draft.” It is up to you to edit the content you receive and apply your brand voice to the information. If you don’t, you could get flagged for copyright infringement and people can tell when there is no personalization to written words.

  1. Interactive Content Takes Center Stage

Engagement is the name of the game, and interactive content is stealing the spotlight. Get ready for immersive experiences through augmented reality (AR), interactive polls, shoppable posts, and engaging quizzes. 

Every single webinar, course, content guide I’ve look at this year has said the same thing: engagement is what matters. You might only have 20 followers on a given social media account, but if all 20 of your followers engage with you and interact with your content, that is far better than 200 uninterested followers.

It is also important that within all of your content, you are encouraging followers to engage with you! Every piece you put out should have a call-to-action, a way for your audience to respond back to you. If you don’t tell people what to do, they won’t do anything, even if your content is the most amazing thing they have ever seen!

In 2024, it’s not just about showcasing products—it’s about creating experiences that captivate and convert.

  1. Sustainability Marketing Goes Mainstream

Green is the new black! Consumers are increasingly conscious of their ecological footprint, and brands are heeding the call. In 2024, expect sustainability to become an integral part of marketing strategies. 

This does not mean simply slapping a “green” sticker on your service and calling it good. Customers are looking for authenticity and they know when they are being duped. The green initiative is also about tapping into consumer emotions. Sustainability is at the forefront of audience concerns and by addressing this, companies are solidifying their space in the future market.

From eco-friendly packaging to transparent sustainability reports, brands will weave environmental consciousness into their narratives, connecting with a socially aware audience. Tree services can promote their use of electric chainsaws, biodegradable bar oil and/or natural soil amendments like biochar or compost tea.

  1. The Era of Influencer Authenticity

No more smoke and mirrors! Authenticity will reign supreme in the influencer sphere. In 2024, audiences crave genuine connections. Influencers are at the forefront of these connections.

Micro-influencers with niche authenticity have actually seen a rise in the last year. More and more brands are partnering with local influencers who have a connection to their area. Through this, the brand is able to have their product promoted by a local influencer that others in their community actually know. This lends credibility to their product and erases the sense of polished perfection.

Influencer marketing is all about trust and relatability. If you have an influencer in your area that would fit well for your company, I highly recommend looking into this type of marketing in 2024! If you’re looking for more information, please see the article I wrote from 2023, describing all aspects of influencer marketing!

  1. Video Marketing And Short-Form Content Dominance

In a world where attention spans are as fleeting as shooting stars, short-form video content, succinct snippets—ranging from seconds to a few minutes—are the new language of expression.

While video marketing isn’t new, its dominance has been sustained by the rise of platforms like TikTok, YouTube Shorts, and Instagram Reels. Short-form video will continue to dominate in 2024 and we may begin to see a shift to Instagram becoming more of content search engine as opposed to a social media platform. That is the power of short-form video!

Brands are now leveraging short-form videos not just for advertisements but for storytelling, product launches and even customer testimonials.


In 2024, experimenting with emerging technologies and humanizing brand experiences will be the hallmarks of success. Stay tuned as we navigate this exhilarating voyage through the ever-evolving landscape of marketing trends in 2024!

If you’re concerned that your marketing tactics aren’t ready to take on 2024, reach out to an ArboRisk team member to start our Thrive Sales & Marketing Package!